20. August 2020 - 12:00 till 14:00
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Feedback Skills | | Thursday, 20. August 2020

Please note: This workshop is intended for current people managers. 
Knowing how to give feedback that is specific, actionable, and inspiring is the hallmark of a great leader. In this lab, you’ll discover the science of feedback and practice giving effective feedback, even in tough situations.
Pre-work: Decide on a piece of feedback you want to give someone at work. No need to perfect what you plan to say (we’ll do this in the workshop) - just come ready to work on this feedback scenario.
During this workshop, you will:


Learn a four-step process for giving feedback


Practice opening the conversation by decreasing defensiveness


Understand how to turn feedback into a two-way conversation using questions that check perception, joint problem-solve, make a request, and determine commitment/ understanding


Learn how to build trust and self-efficacy in directs through strengthening their strengths


Practice asking for feedback to build a feedback culture within your team


Craft a real-world feedback script and receive feedback on your feedback


After this workshop, you will know how to:


Convert poor quality feedback into high quality feedback


Apply the LifeLabs Playing Cards Method to give specific and actionable feedback


Detect signals that reveal someone is not ready to receive feedback


Reduce defensiveness in feedback recipients


Ask for feedback effectively


Create a team culture where giving and receiving feedback is normal and expected