05. December 2018 - 8:30 till 13:00
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Public Event - ProService Hawaii Management Certification Program - Session 3 of 3 (Oahu - Q4) | Ala Moana Hotel | Wednesday, 05. December 2018

ProService Hawaii
Management Certification Program
This 6-module training program (covered in 3 sessions) is tailored for aspiring, new and existing managers who desire to lead with best practices in workforce management.
 
SESSION 3 of 3: 
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MODULE #5: COMMUNICATING EFFECTIVELY IN HIGH STAKES CONVERSATIONS
Description:
Module #5: Communicating Effectively in High Stakes Conversations will cover the following areas: Using the Right Media for Your Message, Active Listening, Gender Communication Differences, Preparing for a High Stakes Conversation, and Delivering Bad News to Your Team and/or Organization.
 
Outcomes:
At the end of this module, you will learn techniques to:


improve workplace communication by using the right media for the message


listen actively to confirmi information and understanding


understand gender differences in communication





prepare for a high stakes conversation


deliver bad news to your team and/or organization in a forthright way




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MODULE #6: ACHIEVING SUCCESS WITH A LARGE PROJECT OR INITIATIVE
Description:
Module #6: Achieveing Success with a Large Project or Initiative will cover the following areas: Intiation a Project, Being Data Driven, Sticking to Your Timeline & Budget, Maintaining Momentum, and Celebrating Success.
 
Outcomes:
At the end of this module, you will learn techniques to:


kickstart your project for maximum results


lead your project with a quantitative approach


track and monitor your plan and overcome roadblocks


wrap up a successful project or initiative



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AGENDA:
8:00 - 8:25 am         Check-In, Networking and Light Breakfast Refreshments
8:30 am                   Session Begins
1:00 pm                   Session Ends 
 
Please arrive between 8:00 - 8:25 a.m. for check-in and breakfast refreshments, to ensure a prompt start time at 8:30 p.m. 




Coffee, water, and light breakfast refreshments will be provided


Periodic breaks throughou





PARKING:


There is a $6.00 parking fee for those who choose to park in the Ala Moana Hotel's parking lot. 
Complimentary parking is available in the adjacent parking lot of the Ala Moana Shopping Center.



HRCI RECERTIFICATION CREDIT HOURS
Session 3 has been approved for 4 HR (General) recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).
 
The use of the HRCI seal is not an endorsement by the HR Certification Institute of the qualityof the activity. It means that this activity has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
 
 
SHRM-CP or SHRM-SCP PDCs
Session 3 has been approved for 4 SHRM-CP or SHRM-SCP PDCs. For more information about the certification or recertification, please visit 


 


 
To attend, click the green "Register" button and complete the registration form by 3 pm Wednesday 11/28/2018, to reserve your seat. 
 
For more information, email hrtraining@proservice.com.